As we attach great importance to the protection of your data and your privacy, we have drawn up this data protection declaration which explains what we do in this respect when you browse our website (www.camping-cudrefin.ch).
Responsibility for data processing in connection with the www.camping-cudrefin.ch website lies with Camping communal de Cudrefin, in its capacity as data controller. Camping communal de Cudrefin is a service provided by the Commune de Cudrefin.
If you have any questions about the processing of data relating to the www.camping-cudrefin.ch website, you can contact us by post at the following address: Camping communal de Cudrefin, Route de Neuchâtel 87, 1588 Cudrefin. You can also contact us by e-mail at the following address: camping@cudrefin.ch.
When you browse our website, we may process some of your personal data. In accordance with the Data Protection Act, we are the data controller.
As soon as you interact with our website for the first time, we collect data (e.g. to determine whether or not you consent to the placement of cookies). You also provide us with your data when you contact us (e.g. via our e-mail address) and use our website services (e.g. to book a holiday).
Depending on your navigation on our website, we may process the following categories of data about you:
We process your contact data, such as your surname, first name, address, country of residence, language of correspondence, telephone number or e-mail address.
We process data relating to your personal situation, such as your date of birth and gender.
When you make a reservation on our website, we process the economic data required to process the payment, such as your surname, first name, billing information, billing address, telephone number, reference number and reservation date. Data relating to payment methods as such are processed solely by our partner. We do not process credit card or CVC numbers.
For technical reasons and in order to improve our website, each use of it generates certain data, in particular your IP address, information on your Internet service provider and on the operating system of your device, information on the referring URL, information on the browser used, the date and time of access and the contents consulted during the visit to the website.
When you make a booking on our website, we also process other data such as your estimated time of arrival, your motor vehicle registration number, the dimensions of your caravan, motorhome or tent and any comments you may make.
If you make reservations via a third-party platform, we receive various personal data from the platform concerned in connection with the reservation you have made. This generally consists of contact and economic data, but may also include other data.
We process your data for the purposes of communicating with you, in particular to respond to your requests and exercise your rights, to inform you of our services, and to process your requests in connection with a reservation. We also process your personal data in order to be able to generate visitor statistics useful for improving our website. Finally, we process your personal data to comply with the laws, directives and recommendations of the authorities.
Your rights vary according to specific circumstances and may be subject to exceptions. Generally speaking, the HPA provides for the following.
We take appropriate security measures, such as encryption, to ensure the security of your personal data and guarantee its confidentiality, integrity, availability and traceability. Unfortunately, data security can never be fully guaranteed. If you believe that your personal data has been compromised, please contact us immediately.
The personal data we collect is stored on our premises, as well as in the processing centers operated by our service providers.
We process your personal data for as long as the purpose of processing requires it, for as long as we have a legitimate interest in preserving it (e.g. to enforce our rights, for archiving purposes or to ensure IT security) and for as long as the data is subject to a legal retention obligation. For some data, the retention period is, for example, ten years. Once these periods have elapsed, we destroy your personal data.
The management of our website involves collaboration with specialized external service providers, in particular for its creation, maintenance and hosting. The integration of certain services into our website (e.g. reservations) also involves collaboration with specialized external service providers. We collaborate with service providers recognized in their field of expertise to ensure the smooth operation of our website and, more generally, the quality of our services. Within the framework of these collaborations, it may be necessary to communicate your data to our service providers. Please be assured that these communications are strictly limited to what is necessary and are carried out in compliance with the legal framework.
Where personal data is transferred to a service provider located outside Switzerland or the European Economic Area (EEA) and not offering an adequate level of protection, we require that the service provider undertakes to comply with the applicable data protection legislation (for this purpose, we use the revised standard contractual clauses of the European Commission), unless the service provider is already subject to a legally accepted set of rules designed to guarantee data protection (Swiss-US Data Privacy Framework) or we can invoke an exception.
Our website uses cookies. For each service, you can access the list of cookies by clicking on our cookie banner.
We operate our own presences on social networks and other platforms (e.g. Facebook). When you communicate with us on these sites or comment on or post content there, we collect data that we use primarily to communicate with you. For further information on the processing of platform operators, please consult the relevant data protection declarations. There you will also find information on the countries in which they process your data, your rights of access and erasure of data and other rights of data subjects, as well as how you can exercise these rights or obtain further information.
The data protection declaration is protected by copyright. Any reproduction, distribution or other use of the declaration, in modified or unmodified form, is prohibited without the prior written consent of the author. Unauthorized use of the declaration will be prosecuted.
This document is a translation of the original French version. The original version can be accessed by switching to the French version of our website using the language icons in the main menu at the top of this page.
